Refund policy

Thank you for shopping with SeeVis. Customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 7 days of receiving your order, subject to the following conditions:

The item must be unused, unworn, unwashed, and in its original condition.
All original tags and packaging must be intact.
Items showing signs of wear, washing, damage, or alteration are not eligible for return.
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

The following items cannot be returned:

Customized or personalized T-shirts
Gift cards
Clearance, sale, or final-sale items (unless defective or damaged)
Items damaged due to misuse or improper care

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

Your order number
Photos of the item and packaging
A description of the issue

We will review the request and provide a replacement, exchange, or refund where applicable.

Return Process

To initiate a return:

Email us at [Your Email Address] with your order details.
Wait for return authorization and instructions.
Ship the item back to the address provided by our support team.

Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Original shipping charges are non-refundable unless the return is due to our error.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved:

Refunds will be processed to the original payment method.
Please allow 5–10 business days for the refund to appear in your account, depending on your bank or payment provider.

Exchanges

We offer exchanges for size or product defects, subject to stock availability. To request an exchange, contact us within 7 days of receiving your order.

Order Cancellation

Orders may be canceled within 12 hours of placement or before they are shipped.
Once an order has been dispatched, it cannot be canceled and must follow the return process.